a) Our offers on the Internet as well as from newsletters, catalogs and other advertisements are non-binding and subject to change. Royal Green expressly reserves the right to change, supplement or delete parts or the entire offer without prior notice and to temporarily or permanently cease publication of offers on the Internet.
b) The presentation of the products in the online store does not constitute a legally binding offer, but corresponds to a non-binding online catalog. By clicking the button "pay" you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after sending the order.
c) Our order confirmation is not a binding purchase contract. All offers are valid while stocks last. Royal Green reserves the right to withdraw from a purchase contract free of charge at any time. The purchase contract is only concluded with the delivery.
d) Stock or delivery time information is not binding. The indicated delivery time for products that are not in stock is the estimated procurement time, assuming that the product is in stock at our supplier. If this is not so, a delivery may take significantly longer - you will be informed as soon as possible in this case. We do not do forward transactions and cannot be held responsible for delays in delivery.
The indicated prices are cash selling prices including VAT plus freight costs in Swiss Francs. Prices are subject to change without notice and errors excepted. Any bank transfer charges must be paid by the buyer.
Delivery is ex warehouse St. Gallen. The goods are usually sent by mail. From an order total of CHF 200.00 we deliver free of charge. Transport damages must be reported within 7 days after receipt. There are no deadline deliveries. We exclude any kind of compensation due to a delayed delivery, because we are also dependent on third parties and have no influence on many factors. Delivery time information in the webshop is without guarantee.
4. Inspection of goods
Complaints must be made in writing to the seller within 7 days. The date of the postmark is decisive. After this period complaints can no longer be processed. Returns will be accepted only after consultation and only if there is a traceable defect in the product. Returns will also only be accepted if the goods are returned in the unaltered original packaging. Returns by cash on delivery will not be accepted. Royal Green is not obliged to guarantee an automatic exchange of the article in case of faulty or defective products.
5. Resignation/ Return
Orders will be processed as soon as possible. The purchaser is entitled to withdraw from the purchase contract free of charge after 1 week of delay in delivery. The right of return is only possible after consultation or agreement of Royal Green before the purchase.
Payment is made by credit card, bank transfer or against invoice. Payment against invoice is only possible up to a maximum amount of CHF 300.00.
7. Reservation of proprietary rights
Until payment of the full purchase price, the goods remain the property of Royal Green. They may not be sold, given away, exchanged or changed.
Customers assume full liability for personal injury, damages, penalties, lost profits or sales, loss of use of any product or equipment, and any loss of property that may arise from the purchase, use or misuse of any Royal Green product. Royal Green, its owners, agents and employees cannot be held liable for the actions of its customers. We do not encourage illegal use of our products. Our products have no medicinal value. Our products are not to be used as medicine or as a substitute for medicine. All rights reserved. We only sell raw materials for various applications.
The warranty covers product defects. Misuse and/or consequential damages are not included in the warranty. It is a "Bring-In-Guarantee" - that means: The product has to be delivered to us or sent to us at the expense of the customer.The choice of the measure is completely up to the company royalgreencbd.ch. The replaced parts or products become the property of the company Royal Green.
Telephone, written and verbal orders are accepted only from persons capable of acting. In the case of minors without capacity, the consent of the legal guardian is required. The customer accepts these terms and conditions with every telephone, verbal, electronic or written order.