How can I pay?
Payment is made by credit card, bank transfer or against invoice. Payment against invoice is only possible up to a maximum amount of CHF 300.00.
Where can I receive an order?
You can have your order delivered to the address of your choice. However, we do not deliver orders to post office boxes, packing stations or post offices and hotels.
How much does it cost to ship my order and what are the delivery times?
Under normal circumstances, delivery is made in 1-2 business days. Any shipping costs are paid by the customer. For purchases of CHF 200.00 or more, delivery is free of charge.
How can I make sure that I have successfully completed my purchase?
After you have completed your order and payment, you will receive a confirmation e-mail from us. If you do not receive this email, we advise you to check your spam folder first. It could be that the message was put there. If you have indeed not received the e-mail, you should contact us. You can reach us by e-mail at firstname.lastname@example.org.
Can the message be sent to another country?
No. We currently only ship to Switzerland.